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Cindy's customer service is prompt, cheerful and goes above and beyond in the helpful department. I so appreciated her willingness to take time from her busy day to answer my questions, and she even followed up with a phone call to see how my project was coming! You can't go wrong ordering from her...Ronda, ID

Cindy has been most helpful and has gone out of her way to call me and help me with a problem. I will purchase from her above other sites because of her customer service. Dian Dabek Sewell, NJ
 
Cindy is a great person, and is willing to work with you and gets your orders out very fast and if there is any hold up she keeps you up to date about the item and forwards the information on to you as to why the hold up. As with the small score-it when the delay was from china and all their problems. I do not know of any other on line store that will do that. She is great and always there to help you out. Pat Lucas, MI

I've found a wonderful new friend in Cindy!! Her products are exceptional, her service is fast, she's trustworthy, quick to answer any questions I have, and she 'knows her stuff'! She is not only someone I do business with, but also someone I chat with on a regular basis. She's very family oriented..hubby is alot like mine, and she lives for her kids...as I do! I've found we have a lot in common. I wish we lived closer....she's in Michigan, I'm in Kentucky!! I have recommended her to many people I know, and will continue to do so! Thanks, Cindy, for your friendship!!!! Jamie Bittel

Dear Cindy,
I want to say thank you for the wonderful customer service you have always provided. I enjoy so much shopping at your online site because you have such great selection and reasonable prices. Mostly I am pleased because you never disappoint or fail to deliver fast and inexpensively.
Thanks for doing such a great job!!!
One Happy Customer, Linda Bizjak, IL

You can buy your scrapping items anywhere, but you can't find customer service like yours! Thanks for taking the time to not only answer my many many questions, but also for giving me hints, tips, and encouragement as I begin on the scrapping road. You've really helped me build my confidence, and knowing I have a pro over my shoulder is really worth more than I can say. You have a customer, and a new friend, for good!
Glorya Nevius, CA

If you've never ordered from Cindy before, be assured you can order with confidence. Customer service is her number one priority. She answers emails promptly. And ships quickly. I have had the privilage of visiting her store in person. I was very impressed with how she keeps everything neat and organized. I have ordered from other online stores but Cindy is the very best!  Kris in Michigan

Cindy is so great at shipping things quickly, she is also very helpful and carries the best and up to date merchandise. Great prices and shipping. She is a very talented lady. Thank you for a great customer service, you are awsome Cindy. From a very satisfied customer, Mary K. NC

I really appreciate all that you do for us not only on both groups – but in your store. Your prices are fantastic and your customer service is an A+. Thanks, Cindy! Tisha
 
Cindy, 
 Just wanted to email you and tell you thank you and to let you know how wonderful I think your customer service is. I just got your message about my order and I really appreciate you calling to let me know about it shipping. You are a step above and beyond any other company I have ordered scrapping supplies from.  You take your customer care seriously and it shows. I have told all my gf's that I stamp and paper craft about your store and recommend that they shop with you. Not only do you have the lowest prices but you have the best service around too. THANK YOU!!  so much. You can be sure I will order from you again. Karen Beck

 

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christy P. 2008-11-05
Cindy, Thankyou so much for your awesome Customer Service and fast shipping service!! this was my first order from you and I'm getting ready to order again! You are stuck with me now, I just adore your online store and the wonderful products and service and prices! Thanks so much I can not wait to play with my new cricut cartridges. Christy :
From: Colorado
 
Sharon Howell 2008-10-24
Cindy is the BOMB! I have never had such quick shipping since I have been ordering scrapbooking supplies online. Thanks for the great customer service!
From: California
 
Laura E. 2008-10-18
By far the best customer service I have experienced in a long time. My story goes back quite a while. An item I had ordered to replace a defective unit was back ordered. The communication was great while I waited quite some time to get the merchandise. When it was delayed indefinitely, my $ was refunded. When I inquired as to when the item might be available Cindy took the time to help me out and offered to call the vendor to get more infomation. When I explained that I had not been able to use the item I received as a gift months prior she was able to get a replacement from the company and shipped it to me on her dime. I offered to pay her for the shipping and or the item and she declined. My original item was not even purchased through her site yet she took care of my problem. I will continue to purchase from this wonderful site. You have earned a customer for life!!! Thank you!!!
From: Colorado
 
Cheryl McCook 2008-09-27
I just got my box from Cindy of all my Just Rite Stamper STUFF!!! such FAST delivery! And I love every bit of it! Can't wait to get to play! Can you tell I'm excited, I can't talk right? LOVE Cindy too, such customer service and she so wants us to be happy with what we get from her. You don't get that kind of service these days! Thank you CINDY!!! love ya gal!
From: N. Ga. mountains
 
Cheri Russo 2008-09-25
Oh how can I brag about the wonderful person Cindy is???? Let me count the ways! Its not customer service she offers- its personal service! Her prices are more than fair and reasonable. Her shipping is prompt and packaged with love and care. Shes not a store owner, shes a friend! Her variety of items are unique and the selection is of quality and up to date "now" products. Her understanding of hard times today and the way she made it where anyone can afford to have things they never could before through her amazing layaway policy you wont find anywhere else! She is top notch and I tell EVERYONE I know about her! Thanks Cindy, for just being you!
From: NY
 
Pam Conner 2008-09-23
Cindy, I just want to thank you. I placed my order online after talking with you on the phone on Thursday...you shipped it on Friday and here it is Monday, and I have that sucker in my hot little hands!!!LOL Seriously, I want to tell you that this has been the very BEST service that I've had since buying craft supplies over the internet. You will get more business from me!!! Thanks again, Pam
From: FL
 
Jo Ann 2008-09-22
Thank you so much!! As a first time shopper, I am extremely pleased with your excellent service. Will definately be back.
From: Indiana
 
wendy twombley 2008-08-23
Wow!!! If you want a great item QUICKLY, you've come to the right place. Cindy is not only an exceptionally nice person, but knows how to make her customers happy. I honestly could not believe how quickly my items were processed and shipped. I found her store on a messageboard site, receiving praise for her service. I thought I'd try and I'm glad I did! Cindy has a new, very pleased customer.
From: CA
 
Susan 2008-08-13
Cindy, I am a very very happy person today as my parcel arrived safely today. I am soo happy thanks soo much for your wonderful company. I am soo happy with how you run your business. SUSAN IS A VERY HAPPY PERSON! susanbluerobot.blogspot.com
From: Australia
 
Lindsay 2008-08-07
I just wanted to say a big thank you for the Nestability Dies I received from you this morning. They took less than a week to get here and the price was brilliant - far less than I would have paid in the UK. Thanks again from one very happy customer. Lindsay UK
From: UK
 
 

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